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No. The first email from any new Sender will always go through to your primary Destination Email where you will be prompted to 'Allow Sender', 'Block Sender', 'Create Filter' or 'Edit Destination' for that particular Sender. Similarly, any future emails... Read More

No. Once an email is sent to your primary email through your lockrMail Filter, it is no longer saved on the lockrMail servers. This applies to any emails that are immediately delivered, or delivered by a user releasing a previously... Read More

In the lockrMail dashboard, select the Filter icon on the right hand side of the desired Sender. The Filter modal will open and you will be able to click "Reset Filter" in the top righthand corner. From there you can... Read More

Yes - these verification or reset emails will come through to your lockrMail and depending on your settings, will forward along to your selected Destination Email address. When you receive the email, you can click the reset or verification links... Read More

Check where the promotional email is actually being sent - most likely it is coming directly to your personal email, rather than through your lockrMail. Any email coming through your lockrMail account will always display the lockrMail email wrapper at... Read More

Sometimes brands can take several days to update their email lists, including purging old emails. Within a week or so, you should stop receiving the duplicate email, but if you’d like to expedite the process, you can unsubscribe to the... Read More