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I switched a brand account to my lockrMail email address and blocked their promotions but I think I am still receiving them – why is that?

Published January 22, 2021

Check where the promotional email is actually being sent – most likely it is coming directly to your personal email, rather than through your lockrMail. Any email coming through your lockrMail account will always display the lockrMail email wrapper at the top of the email and state that the email is coming from the Sender “via lockrMail.” If it is coming to your personal email, the brand likely just has not purged your old email address from their list yet. You can expedite this process by unsubscribing from your personal email.

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How do I add an additional Destination Email address?

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