How can we help today?

On the main dashboard, a blue dot on the 'prohibited' symbol (circle with a line through it) in the line of a given Sender signifies that there is a domain-level block setting enabled for the root domain associated with this... Read More

The primary purpose of the Groups feature is to allow you to organize your Senders list on the main dashboard. By creating custom groupings of Senders you will be able to sort and apply bulk actions across these Groups.  Once... Read More

At this time, an individual Sender (identified by email address) can only belong to one custom grouping. Read More

With our Groups feature you are able to create custom Groups of Senders. Navigate to the Groups page from the Main Menu. Press the “New Group” button and name your group whatever you like, then press “Save.” From there, you... Read More

On the main dashboard, click on your lockrMail email address and select ‘Settings.’ Here, you can toggle off ‘Pop Ups’ under the Chrome Extension section to completely disable the pop-up notifications from the browser extension.  If you would like to... Read More

Yes. When an email is received to your lockrMail email address, any reply to that email from your email client will be routed through the lockrMail server and will appear to the Sender as coming from your lockrMail email address. ... Read More