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How many pre-set Filters can I apply for one Sender?

There is no limit. Please just make note of how combined Filters may impact deliverability for that Sender.Ā  Read More

Can I see a preview for my custom Filters?

Yes. As you create new custom Filters, a preview will display at the bottom of the Filter modal, showing 3 (or 6, when multiple Senders are selected) recent emails that would have been delivered with the new Filter, had it... Read More

How do I know if a Filter is set for a given Sender?

Once a Filter is live for a given Sender, you will see a little blue dot on top of the Filter graphic in the dashboard for that particular Sender. You will also no longer be able to select 'Allow' or... Read More

Can I combine pre-set Filters and custom Filters?

For any given Sender, you may only select a combination of pre-set Filters from the Library OR create a custom Filter. These two settings cannot be combined at this time.Ā  Read More

How can I report Filter errors?

If an email is delivered that you believe should have been blocked by your Filter settings, simply select ā€œFlag Filter Errorā€ in the lockrMail email wrapper (at the top of the email) and our team will investigate. We are continuously... Read More

Can I save my favorite Filters?

This is possible for custom Filters. When you are creating your Filter, simply toggle onĀ ā€œSave Filter preferencesā€ at the bottom of the Filter modal and title the Saved Filter for ease of reference. Then, when you go to create a... Read More

Canā€™t find what youā€™re looking for?

A lockrMail team member is always available and happy to address your specific question.