Check where the promotional email is actually being sent – most likely it is coming directly to your personal email, rather than through your lockrMail. Any email coming through your lockrMail account will always display the lockrMail email wrapper at the top of the email and state that the email is coming from the Sender “via lockrMail.” If it is coming to your personal email, the brand likely just has not purged your old email address from their list yet. You can expedite this process by unsubscribing from your personal email.
Unlike other email tools, lockrMail does not authenticate with your email provider. We purposefully built our application this way to uphold the highest privacy standards. In order to start receiving emails to your lockrMail email address (and thus filtering to... Read More
In your lockrMail dashboard, click on your lockrMail email in the top right corner and select 'Account' from the drop down menu. Under 'Emails', you have the ability to add more Destination Emails and to change which email is your... Read More