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I switched a brand account to my lockrMail email address, but Iā€™m still receiving their newsletters to my personal email. What should I do?

Sometimes brands can take several days to update their email lists, including purging old emails. Within a week or so, you should stop receiving the duplicate email, but if youā€™d like to expedite the process, you can unsubscribe to the... Read More

I changed my Primary mailbox, and new services Iā€™ve signed up for with lockrMail now go to that mailbox, but Senders previously set-up with lockrMail still go to the old Primary mailbox. Is this expected and if so, how can I change this?

When you change your primary Destination Email under your Account settings, any previously approved Senders will stay locked with their existing Destination Email and any new Senders that the system does not have a defined destination for will default to... Read More

Will you sell my data?

No. lockrMail is built on the premise of user privacy and a consumer-first mindset. We strongly believe that you own your data and will always give you full control over how and when your data is used. Read More

Why is lockrMail free? How are you making money?

lockrMail is intended as a free productivity tool so you can regain control of your inbox. In the future, it is possible that more premium features of the product will be available for a fee, but the basic use case... Read More

How are you calculating the ā€œTime Savedā€ on my dashboard stats?

We calculate 'Time Saved' based on a number of factors, including the total number of emails received and the number of emails blocked, filtered and redirected. The formula is based on conservative estimates for the time users spend deleting, reviewing... Read More

Do emails that are blocked by lockrMail use up storage in my primary email account?

Nope! Emails that are blocked by lockrMail never hit your email client and have no impact on any storage limits for your personal, work, school or other destination email. Read More

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