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How should I use the Groups feature?

The primary purpose of the Groups feature is to allow you to organize your Senders list on the main dashboard. By creating custom groupings of Senders you will be able to sort and apply bulk actions across these Groups.  Once... Read More

Can a Sender belong to more than one Group?

At this time, an individual Sender (identified by email address) can only belong to one custom grouping. Read More

How do I create custom Groups of Senders?

With our Groups feature you are able to create custom Groups of Senders. Navigate to the Groups page from the Main Menu. Press the “New Group” button and name your group whatever you like, then press “Save.” From there, you... Read More

How can I disable the Chrome Extension pop up notifications?

On the main dashboard, click on your lockrMail email address and select ‘Settings.’ Here, you can toggle off ‘Pop Ups’ under the Chrome Extension section to completely disable the pop-up notifications from the browser extension.  If you would like to... Read More

Can I send emails from my lockrMail email address?

Yes. When an email is received to your lockrMail email address, any reply to that email from your email client will be routed through the lockrMail server and will appear to the Sender as coming from your lockrMail email address. ... Read More

When I look at blocked emails in the dashboard, and send one through to my personal email, will that action update my existing Filters?

No, Filters are only controlled within the Filter pop-up. Sending through an email to your inbox that was previously blocked won’t impact your Filter settings unless you update them accordingly. Read More

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