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How do I adjust my timezone?

Under the Profile section of the Account menu, you will find Timezone listed just below Password. Select your preferred time zone from the drop-down menu. We will use this input for delivery times on lockrBox and digests, in addition to... Read More

How can I report Filter errors?

If an email is delivered that you believe should have been blocked by your Filter settings, simply select ā€œFlag Filter Errorā€ in the lockrMail email wrapper (at the top of the email) and our team will investigate. We are continuously... Read More

Can I save my favorite Filters?

This is possible for custom Filters. When you are creating your Filter, simply toggle onĀ ā€œSave Filter preferencesā€ at the bottom of the Filter modal and title the Saved Filter for ease of reference. Then, when you go to create a... Read More

Can I search through blocked emails?

You can search blocked emails for any given sender by keyword. When you open the email modal by clicking on the envelope to the right of a given Sender in the main dashboard, simply type your keyword(s) into the search... Read More

How do I adjust the delivery time for lockrBox?

Under Settings you will find a section specifically for lockrBox. You have the option to toggle off this email notification if you prefer not to receive it. When enabled, you will be able to set the delivery cadence by selecting... Read More

How do I switch the Destination Email for a given Sender?

In your dashboard, simply click the Destination Email avatar and caron just to the right of the Block button. From there you can toggle to the desired Destination Email address or select '+ Add new' to add an additional email.... Read More

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Canā€™t find what youā€™re looking for?

A lockrMail team member is always available and happy to address your specific question.