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How can I report Filter errors?
Published March 10, 2021
If an email is delivered that you believe should have been blocked by your Filter settings, simply select āFlag Filter Errorā in the lockrMail email wrapper (at the top of the email) and our team will investigate. We are continuously working to improve the logic for our pre-set Filters and appreciate your patience as we refine them!
You might also be interested in:
How do I set up a Filter?
From the lockrMail dashboard, click on the line and dot graphic to the right of the 'Block' option. This will open a pop-up box where you can set up your Filter. By default you will be on the Filter 'Library'... Read More
