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How do I set up a Filter?

From the lockrMail dashboard, click on the line and dot graphic to the right of the 'Block' option. This will open a pop-up box where you can set up your Filter. By default you will be on the Filter 'Library'... Read More

Can you break down the lockrMail terminology for me?

'Senders' are any brands or websites that send email to your lockrMail email address. 'Destination Emails' are your personal, work, school or other email addresses that you alredy have. All lockrMail emails that meet your Filter criteria will be automatically... Read More

How do I create a custom Filter?

On the Sender line, select the Filter icon to open the Filter modal. Toggle to 'Add New' on the left.  In the Sender(s) line, the selected Sender will be included by default, but you can also add additional Senders if... Read More

I started receiving brand emails to my lockrMail, now what?

The first email received to your lockrMail email address from any given Sender will automatically forward to your primary Destination Email address. The email will include a heading from lockrMail prompting you to either “Allow Sender,” “Block Sender,” “View Settings,”... Read More

How do I adjust my timezone?

Under the Profile section of the Account menu, you will find Timezone listed just below Password. Select your preferred time zone from the drop-down menu. We will use this input for delivery times on lockrBox and digests, in addition to... Read More

How do I switch the Destination Email for a given Sender?

In your dashboard, simply click the Destination Email avatar and caron just to the right of the Block button. From there you can toggle to the desired Destination Email address or select '+ Add new' to add an additional email.... Read More

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Can’t find what you’re looking for?

A lockrMail team member is always available and happy to address your specific question.