The method of unsubscribing varies by Sender. In some instances, brands provide an email address to unsubscribe and in that case we will auto-generate an email on your behalf with a request to unsubscribe. In other cases, the Sender may provide a custom URL for unsubscribing, in which case the unsubscribe button in the lockrScan dashboard will redirect you to that URL (opening in a new window). Ensure that you follow the prompts on that brand site as often just clicking the link will not be sufficient to complete the unsubscribe process.